Systems and automation
From spreadsheets to a connected system
Work relied on people, Excel and manual data transfers. I began with discovery and process changes. We then built CRM/ERP capabilities, web services and microservices, alongside recognition and machine learning. Separate operations became a system designed for everyday use and peak loads.
My role: Discovery, product decisions, client collaboration and delivery leadership.
Explore the project
- Manual processes
- CRM, ERP and modules
- Automated operations








